Child and Family Services provides therapeutic counseling for children, youth and adults, couples and families.  Our treatment model is strengths-based, solution-focused, short-term, and family-centered. 

Appointments: Day and evening hours.  Call 800-640-6486.

We can help with--

  • Improving relationships
  • Divorce adjustment
  • Step-family adjustment
  • Emotional concerns
  • Stress, anxiety
  • Challenging child behavior
  • Problems in school
  • Post-adoption adjustment
  • Illness, grief, loss
  • Anxiety, fears
  • Addictive behavior
  • Child-parent attachment
  • PTSD; trauma

Know the Five Signs! The CHANGEDIRECTION movement.

Child and Family Services Is proud to support the goals of the CHANGEDIRECTION movement. The goal of the Campaign to Change Direction is to change the culture of mental health in America so that all of those in need receive the care and support they deserve. The Campaign encourages all Americans to pay attention to their emotional well-being – and it reminds us that our emotional well-being is just as important as our physical well-being. It is up to all of us to keep an eye on eachother and pay attention to the Five Signs that may indicate that someone we know is in emotional distress.

Here are Five Signs that may mean someone is in emotional pain and might need help:


If you recognize that someone in your life is suffering, now what?

You connect, you reach out, you inspire hope, and you offer help. Show compassion and caring and a willingness to find a solution when the person may not have the will or drive to help him- or herself. There are many resources in our communities. It may take more than one offer, and you may need to reach out to others who share your concern about the person who is suffering.  If everyone is more open and honest about mental health, we can prevent pain and suffering, and those in need will get the help they deserve.


Our Staff

Our professional team of licensed therapists is highly skilled at tailoring counseling to each clients's specific needs in order to achieve positive outcomes. 


Jennifer is a New Hampshire native who has over 21 years of clinical experience working in various settings in New Hampshire and Colorado. She received a master's in social work from the University of New Hampshire in 2007. She previously worked at CFS for six years providing clinical and case management services to youth experiencing homelessness, and intervention with the most at-risk youth in our communities. Jennifer's approach to therapy focuses on an individual's unique strengths and opportunities for healing and personal growth. Her practice utilizes evidence-based approaches to Cognitive Behavioral Therapy, including strength and solution focused techniques. She has extensive experience working with adolescents and young adults who are experiencing depression, anxiety, and trauma. In addition, she serves adults and families. Jennifer is a certified suicide prevention trainer. Since 2010 she has provided training to families, community members, school staff and a variety of agencies.




Licensed in New Hampshire as a Clinical Mental Health Counselor, Faithanna has been with Child and Family Services since 2009 working in a variety of community based programs. She enjoys working with clients of all ages in family and individual therapy, and specializes in school based issues with children in elementary through high school. Prior to joining CFS she gained experience working with both child protective and juvenile justice services.   Faithanna is trained in Trauma Focused Cognitive Behavioral Therapy.




Erika is a Licensed Clinical Mental Health Counselor with over 10years of experience working children, adolescents, and families, in both residential and outpatient settings. Erika enjoys working with children and teens who are struggling with a variety of challenges, including anxiety, depression and anger / oppositionality. She also has extensive experience working with families to improve communication and develop structure and consistency. Erika specializes in Cognitive Behavior Therapy (CBT) and Dialectical Behavior Therapy (DBT) and implements a broad range of Interventions, based on client needs, through individual or family therapy sessions.



Emily has worked for Child and Family Services for over 13 years in various capacities, primarily with home-based family therapy programs.  She serves children, adolescents and families.  Her approach is strength-based and solution-focused with the goal of developing inner assets and building natural supports. She is knowledgeable in areas of developmental challenges and sensory interventions. Emily is trained in trauma-focused therapy (TFCBT), and Child Parent Psychology (CPP), promoting safety, the parent-child bond, and resilience. Emily received her M.S.W. from Colorado State University.



JoAnn M. Watson is a Licensed Independent Clinical Social Worker who received a Master of Social Work degree from the University of New Hampshire in Durham. JoAnn has worked for over 12 years in various settings with young children and adolescents on many issues including attachment, ADHD, trauma, depression, anxiety, self- esteem, family issues, parenting, anger management, and social and school challenges. JoAnn also works with adults, including couples, to help them manage complex issues to improve their lives. JoAnn has extensive training in Trauma Focused Cognitive Behavioral Therapy (TFCBT), Child-Parent Psychotherapy (CBT), Play Therapy and Dialectical Behavior Therapy (DBT).  JoAnn brings a respectful and thoughtful, whole body approach to her work, to bring about emotional health and wellness.



Lucinda Nightingale (CL) graduated from Antioch University New England in 1997 with a Master of Marriage and Family Therapy degree. Since that time, she has developed specialties in trauma, attachment, and abuse-reactive issues. She is certified in EMDR (Eye Movement Desensitization and Reprocessing) and trained in TF-CBT (Trauma-focused Cognitive Behavioral Therapy), and CPP (Child Parent Psychotherapy).  Nightingale is a Licensed Marriage and Family Therapist.





Sandra W. Volkman, MA, LCMHC is a licensed clinical mental health counselor. She received her undergraduate degree in psychology with a concentration in mental health from Plymouth State College in 1986. In 2003 she earned a master’s degree in counseling psychology from Notre Dame College and a certificate in human services from the University of New Hampshire. She also maintains a professional affiliation with the American Counseling Association.  

Sandra, who has over 20 years of experience in the field of mental health counseling, approaches her work with clients from a strength based perspective employing counseling techniques from cognitive behavioral, dialectical behavioral, and solution focused therapies. She believes that a trusting relationship between client and therapist forms the foundation for promoting growth and positive change, and strives to create this in a safe, caring, and nonjudgmental atmosphere.                                        

Sandra works with a variety of populations including children, adolescents, adults, couples and families. Her specialty areas include but are not limited to depression, anxiety, stress management, adjustment problems, life transitions, grief/bereavement, relationship problems, and parenting issues. She is currently accepting new clients and is an in-network provider for most major insurances.




Tara received her B.A. in Psychology from Western New England University, and her Master's in Social Work from Smith College School for Social Work. She has been working with children and families since 2011, helping people through a variety of struggles.  She specializes in working with children who have severe trauma, and families who are going through divorce. As well, Tara has expertise working with people who have developmental delays; she has provided counseling services to children who use assistive-augmentative communication (AAC) devices (such as MyTobii, Dynavox, etc.). Tara is also able to provide services to people who communicate with American Sign Language. Using a strengths-based approach, Tara focuses on empowering individuals and families, to help help them succeed in reaching their goals.




Kara received her Master of Social Work degree from the University of Southern Maine in 2009 and is a Licensed Independent Clinical Social Worker in New Hampshire. Kara has worked at Child and Family Services since 2013. Through various programs at CFS, as well as 10 years of experience in the field of social work, she has significant experience working with individuals and families experiencing various challenges. She is particularly experienced in working with children and families who are involved in the child welfare system and foster care, as well as working with parents to support healthy early childhood development. Kara is trained in Trauma-Focused Cognitive Behavioral Therapy, Motivation Interviewing, and attachment-building strategies for young children and children who have experienced attachment disruptions.




Christopher W. Freddo, MS, is a masters level clinical mental health counselor specializing in cognitive behavioral therapy (CBT) for children and adolescents experiencing behavioral and emotional challenges including anxiety, depression, adjustment to major life events, healthy expression and communication, and other difficult circumstances. Chris integrates elements of artistic expression, play, and evidence-based practices to foster a safe, productive therapeutic environment. He received an undergraduate degree in psychology from the University of Vermont and holds a Master of Science in Clinical Mental Health Counseling from Southern New Hampshire University. Since 2010, Chris has worked with New Hampshire children and families in diverse settings including residential, home-based, and outpatient counseling. Chris has been with Child and Family Services since 2012, previously working in intensive home-based family therapy and case management programs.









1-800-640-6486 or the office nearest you.

Areas served:
Concord - 224-7479
Dover - 742-5662
Exeter - 772-3786
Henniker - 518-4195
Keene - 357-8772
Laconia - 524-5835
Lebanon - 298-8237




Our agency accepts most insurance.  Income and ability to pay are considered when determining the client portion of the fee.


Insurances Accepted

Anthem (NH & VT)
Harvard Pilgrim
Martins Point
Medicaid (NH & VT)
NH Healthy Families
Value Options